| We offer onshore, offshore and blended
Technical Support, Customer Care, Help desk and
other BPO (Business Process Outsourcing) services.
RSSI combines in-depth industry expertise with
best in breed technologies and processes, and
a state of the art voice and data infrastructure
- to delivery world class (24/7) support solutions
our clients.
|
| Year Founded |
1993 |
| |
|
| Employees (world-wide) |
2,700 and growing... |
| |
|
| Services |
|
- Technical
Support and Customer Care
- Help
Desk
- BPO
(Business Process Outsourcing)
|
- Software
Development (iPLM)
- QA
and Testing
|
| |
|
| Locations |
|
-
Los
Altos, CA
- Sacramento,
CA
- Salt
Lake City, Utah
|
- Noida,
India
- Pune,
India
- Chennai,
India
- Singapore
|
| |
|
| Quality |
|
-
Six
Sigma Methodology
- Security
ISO 27001
|
- SEI
CMM Level 5
- ISO
9001: 2000
|
| |
|
| Financials |
|
-
Publicly listed company in NSE and BSE in India.
- Strategic
shareholders: GE and Intel Capital
- 2006
revenues: US$ 45Million
|
- Inc. 500 America's Fastest - Growing Private Companies
- India Abroad - Ventures International 100
- Sacramento Business Journal Fastest Growing Companies
- HR Excellence Award at Global HR Summit 2006, by Amity Business School
|
| |
|
| Team |
|
- Management
team: Our senior management team members have
over 15 years of work experience individually
and bring best in class practices having worked
with leading companies such as Cisco, Sun Microsystems,
Oracle, Lucent, British Telecom, GE.
|
- Operations
team: We have been successful in building
a professional and close knit work culture which
enables us to attract and retain talent. Our team
includes personnel with working experience in
companies such as Teleperformance, Sento, GE,
CSC, IBM Daksh to name a few.
|
