RSSI offers onshore, offshore, and blended
customer care services to large enterprise
customers and start-ups as well.
RSSI combines in-depth industry expertise
with best in breed technologies, processes,
and infrastructure to delivery 24/7 world
class support solutions to our clients - and
our client's customers. We have experience
in providing B2B support as well as supporting
retail customers.
24x7 Phone, Email, Web and Fax Support
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Account verification and status
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Billing clarifications & credits
- Feature clarifications
- Renewals
- Returns (RMAs)
- Order taking & entry
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Collections and reminders