RSSI offers onshore, offshore, and
blended Technical Support and Help Desk Support
services to large enterprise customers and
start-ups as well.
RSSI combines in-depth industry expertise
with best in breed technologies, processes,
and infrastructure to delivery 24/7 world
class support solutions to our clients - and
our client's customers. We have experience
in providing B2B support as well as supporting
retail customers.
Our extensive experience allows us to deliver
solutions to our clients', spanning Tier 1,
Tier 2, and Tier 3 technical support. The
level of service we provide for our clients
is directly related to the quality of support
agents and engineers we hire - and the time
and effort we invest in their training. We
believe in recruiting intelligent, hard working
and professional personnel and providing them
with comprehensive training. Our team of engineers
includes people with MCSE, CCNA, CCSP
certifications to name a few. We have expertise
in providing technical support in the following
areas.
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Mobile device & applications |
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Networking device support |
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Network Operations Center Monitoring |
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