R Systems (RSSI) was founded in 1993 and is a leading provider of Technical Support, Customer Care and IT related services.

With over 2,700 employees and multiple facilities throughout the world, RSSI has the capability to provide onshore, offshore, and blended support solutions to our clients and their customers. R Systems is listed on the Indian stock exchanges (BSE & NSE) with strategic investments from Intel & GE and has the financial ability to invest in long-term relationships.

Our strong global culture is built upon offering superior services to our clients through relentless focus on process improvements. At R Systems' - superior service, client confidence, trust and transparency form the corner stones of our customer engagement philosophy. It is on the basis of this we have built lasting relationships with our clients and helped them achieve tangible business benefits. Our confidence to deliver and impact your bottom-line is derived from our collaborative and flexible approach, wherein we work as your extended team.

Our value proposition:

• Operations Expertise: Experienced workforce, robust transitioning and process management.
• Quality Focus: ISO 9001:2000, SEI: CMM level 5 certified and Six Sigma methodology to ensure process quality and ISO 27001:2005 for data security.
• Global Operations: Ability to provide services from multiple locations worldwide - US, India and Singapore
• Strong Financials: Ability to scale and meet investment needs of client programs
• One stop shop: We have the ability to provide support & IT solutions as a one stop shop.
• Delivering business impact: We have successfully helped our clients realize significant benefits - Cost savings, enhanced support coverage, increased customer satisfaction, to name a few.